Telecom Order Management
Making Order Management Run Like Clockwork
Telecom order management is a core function for a successful telecommunications or cable provider critical not only to revenue flow but also customer satisfaction. When order management systems become less efficient over time, we provide expert help customized to meet your needs. We can significantly reduce the time for a system replacement from years to months. Alternatively, we build solutions to extend the life of your legacy system – augmenting system capabilities by enriching the order payload, implementing/extending automation, workflows, activation, and order fulfillment to enhance the order management process.
What’s our secret? It starts with a deep understanding of the industry… telecom order management is what we’ve been doing for nearly 20 years. And it is the way that we approach coding: developing code from the ground up in smaller, robust components. That way, everything built on top of it functions more efficiently.
The bottom line? We can take your order management project from initial discussions to implementation in as little as 90 days. SCHEDULE A CONSULT >
Benefits of Our Solution
- Extend the Life of Legacy Systems – improving interfaces, automation, workflow and other elements within legacy systems to extend their useful life
- Efficient Development Process – other companies start with the business requirements and then build the infrastructure underneath it, all we need is to know the business requirements, saving you time and money in the end
- Intuitive Order Presentation – order formats designed and coded so that reps can readily understand them and comply with relevant ASOG or LSOG (Access or Local Service Ordering Guidelines) regulations
- Faster System Replacement – reducing time required from years to months
- Industry Knowledge – deep understanding of telecom business drivers, order management processes, and technology best practices PROVEN TRACK RECORD >
- Better ROI – solutions engineered to lower ongoing lifetime costs and, at the same time, maximize ROI